WorkMail Pro Guides

Create and send quotes and invoices

Build a PDF, convert quotes, email it.

Create a quote or invoice

  1. Open Invoices & Quotes › Create New Document.
  2. Choose the company you bill from and the type: Invoice or Quotation. The number is filled in for you (INV- or QUO-) and can be changed.
  3. Pick a saved client or type the client details.
  4. Add lines: choose a saved item or type a description, quantity and price. Use + for more lines.
  5. Check the VAT rate (15% by default; set 0 if you are not VAT registered).
  6. Click Create & Save to Vault. The PDF is created and saved.
Creating a quotation
Creating a quotation

Convert a quote to an invoice

When the client accepts, click Convert to Invoice next to the quote, check the details and click Create & Save.

Quotes and invoices list
Quotes and invoices list

Email it

  1. Click the envelope icon next to the document.
  2. Enter the client's email. The subject and message are filled in; invoices with online payment include the pay link.
  3. Click Send Email. It is sent from your own mailbox with the PDF attached.
Emailing an invoice with its pay link
Emailing an invoice with its pay link
The invoice PDF with the Pay online now button
The invoice PDF with the Pay online now button

Signature on a quote

To have a quote signed, go back to the file vault, open the Invoices & Quotes folder and click the pen icon on the quote PDF (see E-signatures).

Note: If sending fails with a message about SPF, your domain's DNS is not yet set up for sending. See Troubleshooting or contact support.