WorkMail Pro Guides

Passwords and two-factor authentication

Keep your account safe.

Change your password

  1. Open Settings › Security.
  2. Enter your current password and the new password twice.
  3. Click Change Password.
Settings › Security: password, two-factor and app passwords
Settings › Security: password, two-factor and app passwords
Note: Changing your password here changes your mailbox password. If Accounting or CRM still accept only the old password, ask your account owner to reset it from the client area, which updates all apps at once.

Two-factor authentication (TOTP)

  1. In Settings › Security, switch on TOTP Authentication.
  2. Scan the QR code with an authenticator app (Google Authenticator, Microsoft Authenticator, Authy…).
  3. Enter the 6-digit code to confirm.
  4. Create App Passwords for phones and desktop mail apps, which cannot ask for codes.

Good habits